How can we encourage people to say “thank you” every time?

Why?

It makes such a difference to everyone’s lives.

We are often, understandably, preoccupied with big world events.

But millions of positive small actions, are all that is needed to provide the oil under grand slam events, so they can be steered in a good direction.

“Thank you” is a social and worldwide lubricant that can oil the wheels of wisdom and improvement.

Kiwi is the name of a fruit and also the colloquial name of people belonging to a nation in the southern hemisphere.

I can’t think of another nation that describes a fruit or vice versa.

Can you?

Desperate heroes are in demand. But they are still desperate.

Quiet heroes do things that only they know about.

It doesn’t matter.

But you are a hero….probably.

When you are “thinking for a company” it’s best to really become your customer. See and feel the experience that wows them.

Would that work for you? If so, you’re on the right track.

This approach works in other situations. Want to be listened to? Understand first. Then, propose your idea.

It’s something you can turn into a game. Amongst the winnings at this game are better communication, greater delivery, brilliant service and broader success.

Just good.

Better service than you expected.

A bigger slice.

A larger cup.

A fresher cake.

A better seat.

A stronger signal.

More, sometimes, is good – and it’s yours!