"Wisdom and inspiration: thought provoking, humourous, delightful, guru-like, quirky, energizing, enabling, challenging, alerting, awakening….the way individuals, teams and groups start every day as a Great Day" – The Replies Book

In the end, the sum total of the service you provide, the product you make – the results are the Experience you produce.

More to come on this.

And… you can start to aim at creating a better experience in everything you do. That’s a better experience for the people you are doing something for.